Legal Disclaimer & Non-Affiliation Policy

Last Updated: 09/07/2026

1. Non-Affiliation Statement

This website (the “Site“) is an independent, third-party informational resource and support service. We are NOT affiliated with, endorsed by, authorized by, or in any way officially connected with Patientnotebook, Waystar, or any of their subsidiaries, parent companies, or respective healthcare providers.

The official PatientNotebook website can be found at www.patientnotebook.com. All product names, logos, brands, trademarks, and registered trademarks mentioned on this Site are the property of their respective owners. The use of any trade name or trademark is for identification and reference purposes only and does not imply any association with the trademark holder of their product brand.

2. Nature of Our Services

We provide a third-party phone support and referral network designed to assist users who experience difficulty navigating digital medical billing portals. We offer step-by-step guidance, troubleshooting tips, and general educational information. We operate on a referral business model and may receive compensation for successfully guiding users through technical difficulties on third-party platforms.

3. No Direct Payment Processing

We do not collect, process, or store any medical bill payments, healthcare records, or credit card information on this Site. All financial transactions and data entries are completed on the official, secure third-party portals. We are not responsible for any payment errors, late fees, or account lockouts incurred on those official platforms.

4. Information Accuracy

While we strive to keep the educational guides and troubleshooting information on this Site up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, or services contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.